Last updated: August 4, 2026

Privacy Policy

This privacy policy explains how Spinpin collects, stores, uses and protects personal data provided by players registered on the platform. It applies to all users accessing the casino and sportsbook services, including those based in the United Kingdom. Reading this document helps players understand their data rights and how information is handled from registration through to account closure.

What Data Spinpin Collects

Spinpin collects personal data at several points during the player lifecycle. At registration, the platform requires a full legal name, date of birth, residential address, email address, telephone number and account currency selection. GBP is the supported denomination for UK-based accounts.

During gameplay and account activity, the platform automatically records transaction history, bet and wagering activity, session data, device identifiers, IP addresses and browser information. This data supports fraud prevention, responsible gambling monitoring and operational compliance.

For KYC and verification purposes, additional documents may be requested. These include:

Government-issued photo identification such as a passport or national identity card
Proof of address, for example a utility bill or bank statement dated within the last six months
A selfie or handwritten statement in specific circumstances
Source-of-funds documentation when enhanced due diligence applies
Video call or biometric verification if requested by the operator

Payment data collected through the cashier is processed by Avosetta Limited, a Cyprus-registered payment-processing company with company number HE450623. Card details, bank account references and cryptocurrency wallet addresses are handled within this framework.

How Personal Data Is Used

Data collected by Spinpin is used for a defined set of operational and legal purposes. These include verifying player identity, processing deposits and withdrawals, administering bonuses and wagering requirements, managing responsible gambling tools, and complying with obligations under Curaçao licensing regulations.

The platform is operated by Cre8 B.V., registered in Curaçao under company number 162294 and licensed by the Curaçao Gaming Authority under licence OGL/2024/375/0657. Data processing and storage practices align with the governing law of Curaçao as stated in the Terms and Conditions.

Personal information may also be used to communicate promotional offers, system updates or account-related notifications. Players who do not wish to receive marketing communications can manage these preferences through account settings or by contacting support.

Spinpin does not sell personal data to third parties for independent commercial purposes. Data may be shared with payment processors, identity verification providers, game suppliers and regulatory or law enforcement bodies where legally required.

Data Retention and Account Dormancy

Player data is retained for as long as the account remains active and for any additional period required by applicable law or regulatory guidance. An account becomes dormant after 12 consecutive months without a deposit, wager, service interaction or withdrawal. Once dormant, bonus balances and loyalty points may be cancelled. If the account remains inactive beyond the additional period specified in the Terms, a monthly inactivity fee of £20 may be applied when the balance exceeds the minimum withdrawal threshold.

Following account closure, certain records are kept for compliance, audit and dispute resolution purposes. The retention period varies depending on the nature of the data and relevant legal requirements.

Cookies and Tracking

The platform uses cookies and similar tracking technologies to support site functionality, session management, user preference storage and analytical monitoring. Some cookies are strictly necessary for the platform to operate, while others serve performance or marketing functions.

Players can manage cookie preferences through the browser settings or any consent tool provided on the site. Disabling non-essential cookies does not affect access to casino games or account features, though certain personalisation functions may be limited.

Player Rights Over Personal Data

Under applicable data protection frameworks, players have the right to request access to the personal data held about them, ask for corrections to inaccurate records, and in certain circumstances request deletion of data that is no longer required for the purposes for which it was collected.

Requests related to data access, correction or erasure can be submitted through the support team. The primary contact channel is live chat, available around the clock, or by email at support@spinpin.com. Responses to formal data requests are handled within a reasonable timeframe as required by the governing framework.

For a broader view of how player accounts are protected and what tools are available for managing gambling activity, refer to Spinpin responsible gambling, which covers deposit limits, self-exclusion and time-out options.

Spinpin integrates software from 34 game providers, including Pragmatic Play, Evolution, NetEnt, Playtech and Yggdrasil Gaming. These suppliers may process limited technical data as part of game delivery, session management and fairness auditing. Data shared with providers is limited to what is necessary for service operation.

The platform also uses third-party analytics and security tools. These services may collect anonymised or pseudonymised data about site usage patterns to support performance monitoring and fraud detection. No individually identifiable information is passed to analytics providers for marketing profiling without appropriate consent.

Payment partners, including those handling Visa, Mastercard, Apple Pay, Revolut, Monzo, Bitcoin, Ethereum and USDT transactions, operate under their own privacy frameworks. Spinpin does not control how payment providers handle data once a transaction is passed to their systems.

Security Measures

Personal and financial data stored by Spinpin is protected using industry-standard encryption. Access to sensitive account information is restricted to authorised personnel and service partners with a legitimate operational need.

Players are encouraged to use strong, unique passwords for their accounts and to avoid accessing the platform from shared or public devices. The use of VPNs, proxies or location-spoofing tools is prohibited under the Terms and Conditions and may trigger an account review.

Visiting the Spinpin online casino directly and avoiding third-party login links reduces exposure to phishing attempts and unauthorised access.

Updates to This Policy

Spinpin may update this privacy policy periodically to reflect changes in data processing practices, regulatory requirements or platform features. Material changes will be communicated through the site or by direct notification to registered players. Continued use of the platform following an update constitutes acceptance of the revised policy terms.

Players with questions about data handling, retention or their individual rights can contact the support team via live chat or at support@spinpin.com. All data-related enquiries are handled in English for UK-based users.